support@multicrm.softurecsailabs.com Mon - Sat, 9:00 AM - 7:00 PM
v18.17
Built for SaaS startups, IT services & software companies

Turn every demo request into a booked demo

Demo requests, trial sign-ups and contact-sales forms from your website, G2, Capterra and LinkedIn ads land in one pipeline. Prospects get a WhatsApp, an email with a product tour and a call from your SDR within minutes.

  • Demo, trial & ad leads in one pipeline
  • Auto WhatsApp product tour + demo link
  • SDR call-back in 2 minutes
ABSRRK ★★★★★
Loved by growing businesses
  multicrm.softurecsailabs.com/leads
Pipeline this weekLive
Sign-ups264
Demos41
Paid13
SR
Siddharth Rao50 seats · Fintech
Demo
NG
Neha GuptaTrial day 9 · EdTech
Trial
VM
Vishal MenonEnterprise · Logistics
Proposal
PD
Priyanka DasGrowth plan · D2C
Paid
New lead capturedWebsite form · just now
WhatsApp sentDelivered & read ✓✓
IVR call connectedAgent bridged · 00:42
Email openedWelcome mail · 2 min ago

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
2.9xmore demos booked
< 60sspeed to lead
34%higher trial-to-paid rate
24/7lead capture
Sound familiar?

Why saas & it teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

Speed to lead is too slow

B2B buyers request demos from three vendors at once; the SDR who calls within five minutes usually books the meeting.

Trials sign up and go silent

Most trial users never finish onboarding, and sales only notices after the trial has already expired.

Tools that do not talk

Website forms, product sign-ups, support tickets and billing live in separate tools, so reps sell blind.

Here is how Multi CRM fixes every one of them
Features

Everything SaaS, IT & Tech Companies needs to grow faster

Capture demo requests and trial sign-ups from your website and ads, reply on WhatsApp instantly, auto-call prospects and convert more trials into paid plans.

Every lead, one pipeline

Demo forms, trial sign-ups, G2 and Capterra leads, LinkedIn and Google ads flow into one CRM with UTM source and company size.

SR
Siddharth Rao50 seats · Fintech
Demo
NG
Neha GuptaTrial day 9 · EdTech
Trial
VM
Vishal MenonEnterprise · Logistics
Proposal

Instant WhatsApp follow-up

Prospects get a personalised product tour, a case study and a demo booking link on WhatsApp the second they sign up.

Auto IVR speed-to-lead

The prospect is connected to the next available SDR by IVR within two minutes, with round-robin routing and recordings.

Demo booking & video calls

Prospects book a demo slot, get reminders on WhatsApp and email, and join the video meeting from one link.

Trial nurture sequences

Trigger WhatsApp and email nudges from product events like no login, feature unused or trial ending in three days.

Support & renewals

Turn paid customers into accounts with helpdesk tickets, a knowledge base, GST invoices and renewal alerts in one place.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

Popular Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

Invoices & Accounting

GST invoices, payment links, subscriptions and ledgers.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Demo requests, trial sign-ups and ad leads are captured with UTM source and company size.

2

Engage

WhatsApp product tour, email and an IVR call to the next free SDR go out in minutes.

3

Demo

Prospects self-book demos on video; reminders keep show-up rates high.

4

Convert

Nurture trials with usage-based nudges, send quotes and close paid plans with GST invoices.

Customer stories

Businesses like yours grow with us

★★★★★

Our SDRs now call every demo request within two minutes. Booked demos nearly tripled and our cost per opportunity fell sharply.

ABAnkit BhatnagarVP Sales, FlowDesk · Bengaluru
★★★★★

Usage-based WhatsApp nudges during the trial lifted our trial-to-paid conversion from 9% to 14% in one quarter.

SRSneha RaghavanHead of Growth, LedgerLoop · Chennai
★★★★★

Leads, demos, tickets and invoices finally sit in one place. Our account managers see the full customer before every renewal call.

RKRohit KulkarniFounder, CodeNest Technologies · Pune
★★★★★

Our SDRs now call every demo request within two minutes. Booked demos nearly tripled and our cost per opportunity fell sharply.

ABAnkit BhatnagarVP Sales, FlowDesk · Bengaluru
★★★★★

Usage-based WhatsApp nudges during the trial lifted our trial-to-paid conversion from 9% to 14% in one quarter.

SRSneha RaghavanHead of Growth, LedgerLoop · Chennai
★★★★★

Leads, demos, tickets and invoices finally sit in one place. Our account managers see the full customer before every renewal call.

RKRohit KulkarniFounder, CodeNest Technologies · Pune
★★★★★

Our SDRs now call every demo request within two minutes. Booked demos nearly tripled and our cost per opportunity fell sharply.

ABAnkit BhatnagarVP Sales, FlowDesk · Bengaluru
★★★★★

Usage-based WhatsApp nudges during the trial lifted our trial-to-paid conversion from 9% to 14% in one quarter.

SRSneha RaghavanHead of Growth, LedgerLoop · Chennai
★★★★★

Leads, demos, tickets and invoices finally sit in one place. Our account managers see the full customer before every renewal call.

RKRohit KulkarniFounder, CodeNest Technologies · Pune
★★★★★

Leads, demos, tickets and invoices finally sit in one place. Our account managers see the full customer before every renewal call.

RKRohit KulkarniFounder, CodeNest Technologies · Pune
★★★★★

Usage-based WhatsApp nudges during the trial lifted our trial-to-paid conversion from 9% to 14% in one quarter.

SRSneha RaghavanHead of Growth, LedgerLoop · Chennai
★★★★★

Our SDRs now call every demo request within two minutes. Booked demos nearly tripled and our cost per opportunity fell sharply.

ABAnkit BhatnagarVP Sales, FlowDesk · Bengaluru
★★★★★

Leads, demos, tickets and invoices finally sit in one place. Our account managers see the full customer before every renewal call.

RKRohit KulkarniFounder, CodeNest Technologies · Pune
★★★★★

Usage-based WhatsApp nudges during the trial lifted our trial-to-paid conversion from 9% to 14% in one quarter.

SRSneha RaghavanHead of Growth, LedgerLoop · Chennai
★★★★★

Our SDRs now call every demo request within two minutes. Booked demos nearly tripled and our cost per opportunity fell sharply.

ABAnkit BhatnagarVP Sales, FlowDesk · Bengaluru
★★★★★

Leads, demos, tickets and invoices finally sit in one place. Our account managers see the full customer before every renewal call.

RKRohit KulkarniFounder, CodeNest Technologies · Pune
★★★★★

Usage-based WhatsApp nudges during the trial lifted our trial-to-paid conversion from 9% to 14% in one quarter.

SRSneha RaghavanHead of Growth, LedgerLoop · Chennai
★★★★★

Our SDRs now call every demo request within two minutes. Booked demos nearly tripled and our cost per opportunity fell sharply.

ABAnkit BhatnagarVP Sales, FlowDesk · Bengaluru
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

₹0/month
₹0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹499/month
₹299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹999/month
₹699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture demo requests and trial sign-ups from our website?
Yes. Website forms post straight into the CRM, your product can push trial sign-ups through the REST API or webhooks, and Meta and Google lead ads sync automatically.
Will prospects get a WhatsApp message automatically?
Yes. As soon as a lead arrives, the prospect receives a product tour, a relevant case study and a demo booking link on WhatsApp, followed by an email.
How does the automatic IVR call work?
Two minutes after the sign-up, the platform rings the next available SDR using round-robin and bridges them to the prospect. Calls are recorded and logged on the lead.
Can we trigger follow-ups from product usage?
Yes. Send events such as signed up, invited a teammate or trial ending through webhooks or the API, and run WhatsApp and email sequences based on them.
Does it integrate with our existing stack?
Yes. A REST API and outgoing webhooks connect it to your product, billing and analytics tools, so lead, trial and customer data stays in sync.
Get in touch

Get a personalised demo for your SaaS team

Tell us about your product. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Ready to turn more trials into revenue?

See how SaaS and IT companies book more demos and convert more trials with instant WhatsApp and call follow-ups.