support@multicrm.softurecsailabs.com Mon - Sat, 9:00 AM - 7:00 PM
v18.17
Built for wedding planners, decorators & event agencies

Turn every wedding and event enquiry into a planning meeting

Enquiries from Instagram, WedMeGood, WeddingWire and your website land in one pipeline. Couples get your portfolio on WhatsApp, an email with packages and a call from your planner within minutes.

  • Instagram, portal & website leads in one place
  • Auto WhatsApp portfolio + package guide
  • Planner call-back in 2 minutes
NAVMHK ★★★★★
Loved by growing businesses
  multicrm.softurecsailabs.com/leads
Bookings this seasonLive
Enquiries96
Meetings29
Booked12
A&
Aisha & KabirWedding · Udaipur
Meeting
DR
Divya ReddySangeet · Hyderabad
Quote
NT
Nexora TechAnnual offsite · Lonavala
New
S&
Simran & ArjunDestination · Goa
Booked
New lead capturedWebsite form · just now
WhatsApp sentDelivered & read ✓✓
IVR call connectedAgent bridged · 00:42
Email openedWelcome mail · 2 min ago

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
3.2xmore planning meetings
< 60sfirst response time
30%higher booking rate
24/7lead capture
Sound familiar?

Why events teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

Couples enquire with ten planners

Wedding season enquiries pile up overnight; the planner who replies first with ideas usually gets the meeting.

Details lost across chats

Guest counts, themes, venue shortlists and budgets sit in personal WhatsApp chats, so the team misses key requests.

Advances and vendors untracked

Booking advances, vendor payments and final balances are tracked in notebooks, eating into already thin margins.

Here is how Multi CRM fixes every one of them
Features

Everything Event & Wedding Planners needs to grow faster

Capture wedding and event enquiries from Instagram, WedMeGood and your website, reply on WhatsApp instantly, auto-call couples and book more planning meetings.

Every enquiry, one pipeline

Instagram, WedMeGood, WeddingWire, Meta lead ads and website forms flow into one CRM with date, city, guest count and budget.

Instant WhatsApp portfolio

Couples and corporate clients get your decor portfolio, package guide and available dates on WhatsApp in seconds.

Auto IVR call-back

The client is connected to your planner by IVR within two minutes, with the call recorded and notes saved on the lead.

Date & meeting booking

Check date availability, book planning meetings or venue walkthroughs and send WhatsApp reminders automatically.

Quotes, contracts & e-sign

Send itemised quotes for decor, catering and entertainment, then get the event contract signed online.

Advances & vendor payments

Collect booking advances online, raise GST invoices and track every vendor payment against the event budget.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

Popular Contracts & E-Sign

Send, track and e-sign contracts with audit trails.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every enquiry from Instagram, wedding portals and your website is captured with date and budget.

2

Engage

WhatsApp portfolio, package email and an IVR call go out automatically within minutes.

3

Meet

Couples book a planning meeting or venue walkthrough with automatic reminders.

4

Celebrate

Send quotes, sign the contract, collect advances and track vendors until the big day.

Customer stories

Businesses like yours grow with us

★★★★★

During wedding season we used to miss half our Instagram enquiries. Now every couple gets our portfolio in seconds and meetings have tripled.

NANidhi AgarwalFounder, Saptapadi Weddings · Jaipur
★★★★★

Contracts are signed online and advances collected by link. We confirm bookings the same day instead of chasing for a week.

VMVivek MenonDirector, Celebrations by Vivek · Kochi
★★★★★

Vendor payments tracked against each event budget finally showed us our real margin on every wedding.

HKHarleen KaurManaging Partner, Gold Leaf Events · Chandigarh
★★★★★

During wedding season we used to miss half our Instagram enquiries. Now every couple gets our portfolio in seconds and meetings have tripled.

NANidhi AgarwalFounder, Saptapadi Weddings · Jaipur
★★★★★

Contracts are signed online and advances collected by link. We confirm bookings the same day instead of chasing for a week.

VMVivek MenonDirector, Celebrations by Vivek · Kochi
★★★★★

Vendor payments tracked against each event budget finally showed us our real margin on every wedding.

HKHarleen KaurManaging Partner, Gold Leaf Events · Chandigarh
★★★★★

During wedding season we used to miss half our Instagram enquiries. Now every couple gets our portfolio in seconds and meetings have tripled.

NANidhi AgarwalFounder, Saptapadi Weddings · Jaipur
★★★★★

Contracts are signed online and advances collected by link. We confirm bookings the same day instead of chasing for a week.

VMVivek MenonDirector, Celebrations by Vivek · Kochi
★★★★★

Vendor payments tracked against each event budget finally showed us our real margin on every wedding.

HKHarleen KaurManaging Partner, Gold Leaf Events · Chandigarh
★★★★★

Vendor payments tracked against each event budget finally showed us our real margin on every wedding.

HKHarleen KaurManaging Partner, Gold Leaf Events · Chandigarh
★★★★★

Contracts are signed online and advances collected by link. We confirm bookings the same day instead of chasing for a week.

VMVivek MenonDirector, Celebrations by Vivek · Kochi
★★★★★

During wedding season we used to miss half our Instagram enquiries. Now every couple gets our portfolio in seconds and meetings have tripled.

NANidhi AgarwalFounder, Saptapadi Weddings · Jaipur
★★★★★

Vendor payments tracked against each event budget finally showed us our real margin on every wedding.

HKHarleen KaurManaging Partner, Gold Leaf Events · Chandigarh
★★★★★

Contracts are signed online and advances collected by link. We confirm bookings the same day instead of chasing for a week.

VMVivek MenonDirector, Celebrations by Vivek · Kochi
★★★★★

During wedding season we used to miss half our Instagram enquiries. Now every couple gets our portfolio in seconds and meetings have tripled.

NANidhi AgarwalFounder, Saptapadi Weddings · Jaipur
★★★★★

Vendor payments tracked against each event budget finally showed us our real margin on every wedding.

HKHarleen KaurManaging Partner, Gold Leaf Events · Chandigarh
★★★★★

Contracts are signed online and advances collected by link. We confirm bookings the same day instead of chasing for a week.

VMVivek MenonDirector, Celebrations by Vivek · Kochi
★★★★★

During wedding season we used to miss half our Instagram enquiries. Now every couple gets our portfolio in seconds and meetings have tripled.

NANidhi AgarwalFounder, Saptapadi Weddings · Jaipur
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

₹0/month
₹0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹499/month
₹299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹999/month
₹699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture leads from Instagram and WedMeGood?
Yes. Instagram and Meta lead ads sync automatically, website forms post straight in, and wedding portal enquiries can be imported by email parsing, then de-duplicated.
Will couples get a WhatsApp message automatically?
Yes. As soon as an enquiry arrives, the couple receives your portfolio, package guide and a meeting link on WhatsApp, followed by an email.
How does the automatic IVR call work?
Two minutes after the enquiry, the platform rings the assigned planner and bridges them to the client. Calls are recorded and logged on the lead.
Can we check date availability before confirming?
Yes. The shared calendar shows every booked event and meeting, so your team can confirm dates and avoid double-booking venues or crews.
Can we track vendor payments per event?
Yes. Record decorator, caterer, photographer and venue payments against each event, compare them with the client budget and see the margin on every booking.
Get in touch

Get a personalised demo for your events business

Tell us about your business. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Ready to book more weddings and events?

See how planners turn more Instagram and portal enquiries into confirmed bookings with instant follow-ups.