support@multicrm.softurecsailabs.com Mon - Sat, 9:00 AM - 7:00 PM
v18.17
Built for coaching centres, ed-tech & skill training institutes

Turn every student enquiry into a demo class

Enquiries for JEE, NEET, CA, IELTS and skill courses from your website, Instagram and Google ads land in one pipeline. Students get a WhatsApp, an email and a counsellor call within minutes.

  • Ad, website & walk-in leads in one CRM
  • Auto WhatsApp with fees & batch timings
  • IVR counsellor call in 2 minutes
RSDKMG ★★★★★
Loved by growing businesses
  multicrm.softurecsailabs.com/leads
Admissions this weekLive
Enquiries214
Demos63
Admitted27
AV
Aditya VermaJEE 2027 · Weekend
Demo
PN
Pooja NairNEET · Repeater batch
Hot
HA
Harsh AgarwalCA Foundation
New
3.1xmore demo classes booked
< 60sfirst response time
Auto IVR call
Your team is connected in 2 minutes
WhatsApp sent instantly
Hi Priya 👋 thanks for your interest in Apex Academy's JEE programme!

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
3.1xmore demo classes booked
< 60sfirst response time
35%higher admission rate
24/7enquiry capture
Sound familiar?

Why education teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

Counsellors call back too late

Students enquire with four institutes during admission season; whoever counsels them first usually collects the fee.

Leads scattered across sheets

Ad leads, walk-ins, seminar sign-ups and referrals live in different sheets, so many students never get a second call.

Fee follow-ups eat your day

Instalment reminders, pending dues and receipts are chased manually on the phone, delaying collections every month.

Here is how Multi CRM fixes every one of them
Features

Everything Coaching & Training Institutes needs to grow faster

Capture student enquiries from ads and your website, send course details on WhatsApp instantly, auto-call students and fill every batch faster.

Every source, one pipeline

Meta and Google lead ads, website forms, seminars, walk-ins and referral links flow into one CRM, tagged by course and city.

AV
Aditya VermaJEE 2027 · Weekend
Demo
PN
Pooja NairNEET · Repeater batch
Hot
HA
Harsh AgarwalCA Foundation
New

Instant course brochure

Students and parents get the course brochure, fee structure and next batch dates on WhatsApp the moment they enquire.

Auto counsellor call

The IVR connects the student to the right course counsellor two minutes after enquiring, with the call recorded.

Demo class booking

Students pick a free demo class or counselling slot online, and WhatsApp reminders make sure they actually attend.

24/7 WhatsApp chatbot

A chatbot answers questions on fees, syllabus, timings and scholarships at midnight, and hands hot leads to counsellors.

Fees & instalments

Generate fee invoices, send UPI payment links and automate instalment reminders until every due is cleared.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Popular Invoices & Accounting

GST invoices, payment links, subscriptions and ledgers.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every enquiry from ads, website, seminars and walk-ins is captured with course and source.

2

Engage

WhatsApp brochure, email and a counsellor IVR call go out automatically within minutes.

3

Demo

Students book a demo class or counselling slot; reminders lift attendance.

4

Enrol

Track admissions, fee payments and instalments in one pipeline.

Customer stories

Businesses like yours grow with us

★★★★★

During admission season we get 300 enquiries a day. Every one now gets a WhatsApp and a counsellor call within minutes, and admissions are up 40%.

RSRajeev SaxenaDirector, Apex Academy · Kota
★★★★★

The WhatsApp chatbot answers fee and batch questions at night. Our counsellors start the morning with warm leads instead of cold lists.

DKDivya KrishnanHead of Admissions, SkillBridge Institute · Bengaluru
★★★★★

Instalment reminders on WhatsApp brought our pending fees down by 60%. No more awkward calls to parents.

MGManish GuptaFounder, Gupta Commerce Classes · Indore
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

₹0/month
₹0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹499/month
₹299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹999/month
₹699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture leads from Facebook, Instagram and Google ads?
Yes. Meta and Google lead ads sync into the CRM in real time along with your website forms, and every lead is tagged with the course, campaign and city.
Will students get a WhatsApp message automatically?
Yes. The moment a student enquires they receive your brochure, fee structure and next batch dates on WhatsApp, followed by an email with the same details.
How does the automatic counsellor call work?
Two minutes after the enquiry, the IVR rings the counsellor assigned to that course and connects them to the student. Calls are recorded and logged on the lead.
Can we collect fees and instalments through the platform?
Yes. Create fee invoices with instalment plans, send UPI payment links on WhatsApp and let automatic reminders follow up on every pending due.
Does it work for multiple centres and courses?
Yes. Each centre and course can have its own counsellors, lead routing rules and reports, while management sees one combined admissions dashboard.
Get in touch

Get a personalised demo for your institute

Tell us about your institute. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Ready to fill every batch this season?

See how coaching institutes convert more enquiries into admissions with instant WhatsApp, email and counsellor calls.