support@multicrm.softurecsailabs.com Mon - Sat, 9:00 AM - 7:00 PM
v18.17
Built for dental clinics, chains & orthodontists

Turn every smile enquiry into a first consultation

Enquiries for implants, aligners, braces and smile makeovers from your website, Google and Instagram ads land in one place. Patients get a WhatsApp, an email and a call from your clinic within minutes.

  • Website, Google & Instagram leads in one list
  • Auto WhatsApp with clinic location & offer
  • IVR call to the patient in 2 minutes
DNDSDK ★★★★★
Loved by growing businesses

Get a personalised demo for your dental clinic

Tell us about your clinic. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

Email Call in 2 min

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
2.6xmore consultations booked
< 60sfirst response time
45%more treatment plans accepted
24/7enquiry capture
Sound familiar?

Why dental teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

Implant leads go cold fast

High-value enquiries for implants and aligners shop around; the clinic that calls back first usually gets the consultation.

Treatment plans never accepted

Patients take the quote home to think it over, and without a follow-up the plan sits unaccepted for months.

Sittings missed mid-treatment

Root canals, braces adjustments and aligner checks need several visits; missed sittings stretch treatments and hurt outcomes.

Here is how Multi CRM fixes every one of them
Features

Everything Dental Clinics needs to grow faster

Capture enquiries for braces, implants and aligners, reply on WhatsApp instantly, auto-call new patients and get more treatment plans accepted.

All enquiries, one patient list

Website forms, Google Business calls, Instagram and Facebook lead ads and walk-ins land in one CRM, tagged by treatment.

Instant WhatsApp welcome

New patients get your clinic location, consultation fee, current offer and before-after gallery on WhatsApp in seconds.

Auto IVR call-back

Two minutes after an enquiry the IVR connects your coordinator to the patient, records the call and logs it on the lead.

Chair & sitting scheduling

Book consultations and multi-sitting treatments by dentist and chair, with WhatsApp reminders before every appointment.

Treatment plans & consent

Send itemised treatment quotes, EMI options and consent forms for e-signature, then follow up until the plan is accepted.

Google review requests

Happy patients get a review link on WhatsApp after their final sitting, pushing your clinic up local search results.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

Popular Reviews & Reputation

Collect 5-star reviews automatically and reply with AI.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every enquiry from your website, Google and Instagram is captured with the treatment of interest.

2

Engage

WhatsApp welcome, email and an IVR call reach the patient within minutes.

3

Consult

Patients self-book a consultation; reminders make sure they show up in the chair.

4

Treat

Plans, sittings and reviews are tracked until the treatment is complete.

Customer stories

Businesses like yours grow with us

★★★★★

Implant enquiries used to wait hours for a callback. Now they get a WhatsApp and a call in two minutes, and our consultations have more than doubled.

DNDr. Nikhil DeshpandeFounder, BrightSmile Dental Studio · Pune
★★★★★

Automatic follow-ups on treatment quotes changed everything. Aligner case acceptance went from 30% to almost 55%.

DSDr. Shalini VermaOrthodontist, AlignRight Clinics · Gurugram
★★★★★

Sitting reminders on WhatsApp cut missed appointments in half, and review requests took us from 40 to 400 Google reviews.

DKDr. Karthik SubramanianDirector, Pearl Dental Care · Coimbatore
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

₹0/month
₹0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹499/month
₹299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹999/month
₹699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture leads from Google, Instagram and our website?
Yes. Website forms, Google Business calls and Meta lead ads post directly into the CRM with the treatment of interest, and duplicate patients are merged automatically.
Will patients get a WhatsApp message automatically?
Yes. As soon as an enquiry arrives, the patient gets your welcome message with location, fees and current offers on WhatsApp, followed by an email.
How does the automatic IVR call work?
Two minutes after the enquiry, the IVR rings your patient coordinator and bridges the call to the patient. Calls are recorded and attached to the patient record.
Can we follow up on treatment plans that were not accepted?
Yes. Every quote gets a follow-up sequence on WhatsApp and email, and pending plans appear on your coordinator's daily task list until they are accepted or closed.
Does it work for a chain of clinics?
Yes. Each branch gets its own dentists, chairs, WhatsApp number and reports, while owners see a combined dashboard across all clinics.
Get in touch

Get a personalised demo for your dental clinic

Tell us about your clinic. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Ready to fill every dental chair?

See how dental clinics book more consultations and win more treatment plans with automated WhatsApp and IVR follow-ups.