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Built for manufacturers, OEM suppliers & industrial B2B

Turn every B2B enquiry into a sent quotation

RFQs from your website, IndiaMART, TradeIndia, trade fairs and distributors land in one pipeline. Buyers get your catalogue on WhatsApp, an email and a call from your sales engineer within minutes.

Book a free demo Start free trial
  • Website, IndiaMART & expo leads in one CRM
  • Auto WhatsApp catalogue + spec sheets
  • IVR call from a sales engineer in 2 min
JPSRNA ★★★★★
Loved by growing businesses
  multicrm.softurecsailabs.com/leads
RFQ desk todayLive
New RFQs54
Quoted29
POs won8
MB
Mahesh BhandariCNC parts · 5000 pcs
Quoted
ST
Sapna TextilesDye chemicals · 2 MT
Hot
KE
Kiran EngineeringSS valves · 300 nos
New
RP
Ravi PolymersInjection moulds · 4
PO
New lead capturedWebsite form · just now
WhatsApp sentDelivered & read ✓✓
IVR call connectedAgent bridged · 00:42

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
2.4xmore RFQs quoted
< 60sfirst response time
45%faster quote turnaround
24/7enquiry capture
Sound familiar?

Why manufacturing teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

Slow quotations lose orders

Buyers send the same RFQ to five suppliers; the one who replies with a clear quote first usually gets the PO.

RFQs buried in inboxes

IndiaMART leads, expo visiting cards and distributor emails sit in different inboxes and sheets with no follow-up owner.

No link from order to plant

Sales cannot see production or dispatch status, so buyers chase you on calls for every order update.

Here is how Multi CRM fixes every one of them
Features

Everything Manufacturers & Industrial B2B needs to grow faster

Capture B2B enquiries from your website, IndiaMART and trade fairs, reply on WhatsApp instantly, auto-call buyers and move RFQs to quotes and orders.

Every RFQ, one pipeline

Website RFQ forms, IndiaMART, TradeIndia, LinkedIn, expo badge scans and distributor enquiries flow into one CRM.

Instant WhatsApp catalogue

Buyers get your product catalogue, spec sheets and certifications on WhatsApp the second they submit an RFQ.

Auto IVR call-back

IVR connects the buyer to the right sales engineer by product line within two minutes, with the call recorded.

Quotes in minutes

Build quotations from your price list with GST, freight and validity, send them on WhatsApp and see when they are opened.

Order to production

Convert a won quote into a sales order and work order, and track production and QC without re-entering data.

Dispatch updates

Buyers get WhatsApp alerts with the invoice, e-way bill and LR copy the moment their order leaves the plant.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Proposals & Quotes

Beautiful proposals and quotations customers accept online.

Popular Manufacturing

BOMs, work orders, job cards, MRP and QC.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every RFQ from website, IndiaMART, expos and distributors is captured with product and quantity.

2

Engage

WhatsApp catalogue, email and an IVR call from a sales engineer go out within minutes.

3

Quote

Send GST-ready quotations, follow up automatically and negotiate to a purchase order.

4

Deliver

Turn the PO into a work order, then track production and dispatch with buyer updates.

Customer stories

Businesses like yours grow with us

★★★★★

IndiaMART leads used to wait a day for a reply. Now buyers get our catalogue in seconds and we quote twice as many RFQs.

JPJayesh PatelMD, Precision Forge Industries · Rajkot
★★★★★

Quotations that took a day now go out in twenty minutes, and sales can see production status without calling the plant.

SRSrinivasan RaghavanVP Sales, Raghavan Pumps & Motors · Coimbatore
★★★★★

We met 400 buyers at the expo and every one got a WhatsApp catalogue the same evening. Twelve became regular customers.

NANeelam AroraDirector, Arora Packaging Solutions · Ludhiana
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

₹0/month
₹0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹499/month
₹299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹999/month
₹699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture leads from IndiaMART and TradeIndia?
Yes. IndiaMART and TradeIndia leads are pulled automatically through their lead APIs, tagged with product and source, and de-duplicated against existing buyers.
Will buyers get a WhatsApp message automatically?
Yes. As soon as an RFQ form or portal lead arrives, the buyer receives your catalogue and spec sheets on WhatsApp, followed by an email.
How does the automatic IVR call work?
Two minutes after the enquiry, the platform calls the sales engineer for that product line and bridges them to the buyer. Calls are recorded and logged on the lead.
Can we create GST quotations and track production?
Yes. Create quotations with GST, freight and terms from your price list, convert won quotes into sales and work orders, and track production, QC and dispatch.
Can distributors and dealers use it?
Yes. Distributors get their own lead links and an optional portal to place orders, see their price list and track the status of their dispatches.
Get in touch

Get a personalised demo for your factory

Tell us about your products and buyers. You will get a WhatsApp and an email right away, and our B2B expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Ready to quote faster and win more POs?

See how manufacturers turn RFQs into orders with instant WhatsApp replies, auto call-backs and fast quotations.

Start free trial Book a demo