support@multicrm.softurecsailabs.com Mon - Sat, 9:00 AM - 7:00 PM
v18.17
Built for gyms, CrossFit boxes, yoga & fitness studios

Turn every fitness enquiry into a free trial session

Trial and membership enquiries from your website, Instagram and Google ads land in one pipeline. Prospects get a WhatsApp, an email and a call from your fitness advisor within minutes.

  • Ad, website & walk-in leads in one CRM
  • Auto WhatsApp trial pass & price plans
  • IVR call to the prospect in 2 minutes
ASPHRB ★★★★★
Loved by growing businesses
  multicrm.softurecsailabs.com/leads
Trials & renewals todayLive
New leads87
Trials29
Renewals14
VK
Varun KhannaWeight loss · Trial
Trial
DR
Deepika RawatYoga · 3 months
Paid
SR
Siddharth RaoPT · 12 sessions
Hot
NB
Nandini BoseAnnual · Expires in 5d
Renew
New lead capturedWebsite form · just now
WhatsApp sentDelivered & read ✓✓
IVR call connectedAgent bridged · 00:42
Email openedWelcome mail · 2 min ago

Works with the tools your business already uses

WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude WhatsApp Meta Google Instagram Messenger Razorpay Stripe Shopify WordPress Google Sheets Gmail & SMTP LinkedIn YouTube TeleCMI PayPal OpenAI & Claude
3.2xmore trial sessions
< 60sfirst response time
28%higher renewal rate
24/7lead capture
Sound familiar?

Why fitness teams lose good leads

Speed wins deals. These are the gaps that quietly cost you customers every week.

New-year leads go cold

New-year and summer ad leads pour in faster than advisors can call; by the next day the prospect has joined another gym.

Trials that never convert

Prospects walk in for a free trial, leave without a plan and never hear from the gym again.

Silent membership expiries

Memberships lapse without a reminder, and by the time someone notices, the member has stopped coming altogether.

Here is how Multi CRM fixes every one of them
Features

Everything Gyms & Fitness Studios needs to grow faster

Capture trial and membership enquiries from ads and your website, reply on WhatsApp instantly, auto-call prospects and renew more memberships on time.

Every lead, one pipeline

Instagram and Facebook lead ads, Google, website forms, referrals and walk-ins land in one CRM, tagged by branch and plan.

VK
Varun KhannaWeight loss · Trial
Trial
DR
Deepika RawatYoga · 3 months
Paid
SR
Siddharth RaoPT · 12 sessions
Hot

Instant WhatsApp trial pass

Prospects get a free trial pass, price plans, class timetable and gym location on WhatsApp the second they enquire.

Auto IVR call-back

Two minutes after an enquiry the IVR connects a fitness advisor to the prospect, with the call recorded on the lead.

Trial & class booking

Prospects and members book trials, PT sessions and group classes online, with WhatsApp reminders before each slot.

Memberships & renewals

Track plans, freezes and expiry dates, and send renewal reminders with a payment link 15, 7 and 1 day before expiry.

Branch performance

See leads, trials, conversions, renewals and revenue by branch, advisor and campaign on one live dashboard.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

Popular Memberships

Plans, renewals, member passes and check-ins.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every enquiry from ads, website, referrals and walk-ins is captured with branch and goal.

2

Engage

WhatsApp trial pass, email and an IVR call reach the prospect within minutes.

3

Trial

Prospects book a trial session; reminders make sure they turn up.

4

Renew

Memberships, payments and renewals are tracked and reminded automatically.

Customer stories

Businesses like yours grow with us

★★★★★

Ad leads now get a trial pass on WhatsApp and a call in two minutes. Our trial-to-member conversion went from 18% to 41%.

ASAman SehgalFounder, IronCore Fitness · Ludhiana
★★★★★

Renewal reminders with a payment link lifted our renewal rate by 28%. Members renew before we even have to call.

PHPriyanka HegdeOperations Head, FitNation Gyms · Bengaluru
★★★★★

With five branches, the dashboard shows me which advisor and which campaign actually bring members. That alone is worth it.

RBRahul BhattDirector, Pulse Fitness Studios · Surat
★★★★★

Ad leads now get a trial pass on WhatsApp and a call in two minutes. Our trial-to-member conversion went from 18% to 41%.

ASAman SehgalFounder, IronCore Fitness · Ludhiana
★★★★★

Renewal reminders with a payment link lifted our renewal rate by 28%. Members renew before we even have to call.

PHPriyanka HegdeOperations Head, FitNation Gyms · Bengaluru
★★★★★

With five branches, the dashboard shows me which advisor and which campaign actually bring members. That alone is worth it.

RBRahul BhattDirector, Pulse Fitness Studios · Surat
★★★★★

Ad leads now get a trial pass on WhatsApp and a call in two minutes. Our trial-to-member conversion went from 18% to 41%.

ASAman SehgalFounder, IronCore Fitness · Ludhiana
★★★★★

Renewal reminders with a payment link lifted our renewal rate by 28%. Members renew before we even have to call.

PHPriyanka HegdeOperations Head, FitNation Gyms · Bengaluru
★★★★★

With five branches, the dashboard shows me which advisor and which campaign actually bring members. That alone is worth it.

RBRahul BhattDirector, Pulse Fitness Studios · Surat
★★★★★

With five branches, the dashboard shows me which advisor and which campaign actually bring members. That alone is worth it.

RBRahul BhattDirector, Pulse Fitness Studios · Surat
★★★★★

Renewal reminders with a payment link lifted our renewal rate by 28%. Members renew before we even have to call.

PHPriyanka HegdeOperations Head, FitNation Gyms · Bengaluru
★★★★★

Ad leads now get a trial pass on WhatsApp and a call in two minutes. Our trial-to-member conversion went from 18% to 41%.

ASAman SehgalFounder, IronCore Fitness · Ludhiana
★★★★★

With five branches, the dashboard shows me which advisor and which campaign actually bring members. That alone is worth it.

RBRahul BhattDirector, Pulse Fitness Studios · Surat
★★★★★

Renewal reminders with a payment link lifted our renewal rate by 28%. Members renew before we even have to call.

PHPriyanka HegdeOperations Head, FitNation Gyms · Bengaluru
★★★★★

Ad leads now get a trial pass on WhatsApp and a call in two minutes. Our trial-to-member conversion went from 18% to 41%.

ASAman SehgalFounder, IronCore Fitness · Ludhiana
★★★★★

With five branches, the dashboard shows me which advisor and which campaign actually bring members. That alone is worth it.

RBRahul BhattDirector, Pulse Fitness Studios · Surat
★★★★★

Renewal reminders with a payment link lifted our renewal rate by 28%. Members renew before we even have to call.

PHPriyanka HegdeOperations Head, FitNation Gyms · Bengaluru
★★★★★

Ad leads now get a trial pass on WhatsApp and a call in two minutes. Our trial-to-member conversion went from 18% to 41%.

ASAman SehgalFounder, IronCore Fitness · Ludhiana
Pricing

Simple plans that pay for themselves

Start free, upgrade when you grow. No setup fees, no hidden charges, cancel anytime.

Free trail

Get Free trail for 2 days

₹0/month
₹0/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Start for free
Most popular

Business

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹499/month
₹299/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started

Premium.

Designed for growing businesses that need advanced control and scalability. Manage leads, automate workflows, and streamline customer communication with powerful CRM tools.

₹999/month
₹699/month, billed yearly
  • System Updater
  • Broadcasts
  • Keyword Replies
  • Auto Replies
  • Send button message
  • Chat Forms
  • Send list messages
  • Templates
  • 100 MB storage
Get started
Secure payments Cancel anytime Free onboarding & support Your data stays yours
FAQ

Questions, answered

Still unsure? Our team replies on WhatsApp within minutes.

Can it capture leads from Instagram, Facebook and Google ads?
Yes. Meta and Google lead ads sync into the CRM in real time along with website forms, and each lead is tagged with the branch, plan and campaign.
Will prospects get a WhatsApp message automatically?
Yes. The moment someone enquires they get a free trial pass, price plans and directions on WhatsApp, followed by an email with the same details.
How does the automatic IVR call work?
Two minutes after the enquiry, the IVR rings the fitness advisor on duty and bridges them to the prospect. Calls are recorded and logged on the lead.
Can it remind members before their membership expires?
Yes. Renewal reminders with a UPI payment link go out on WhatsApp before expiry, and expired members enter a win-back sequence automatically.
Does it work for multiple branches and studios?
Yes. Each branch gets its own advisors, plans, class schedule and reports, while owners see all branches on one dashboard.
Get in touch

Get a personalised demo for your gym

Tell us about your gym or studio. You will get a WhatsApp and an email right away, and our expert will call you within minutes.

  • Instant WhatsApp replySeconds after you submit
  • Confirmation emailWith everything you asked for
  • A call from our expertIn about 2 minutes (business hours)
Business hoursMon - Sat, 9:00 AM - 7:00 PM

Tell us about your business

Takes 30 seconds. No spam — ever.

Ready to turn more leads into members?

See how gyms and studios book more trials and renew more memberships with automated WhatsApp, email and IVR.